ng88b's Privacy Policy

1 Introduction

ng88b is a safe and reliable online betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") sets out the mutual understanding between the authority operating the ng88b platform ("we", "us") and the user ("you", "your") regarding the collection, use, storage, and disclosure of information.

By using ng88b's website or services, you will be considered to have agreed to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services and contact us for assistance.

2 What Types of Information We Collect

When creating an account and using services on the ng88b platform, we may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address and mobile number
• Current residential address

2.2 Financial Transaction Information

• bKash, Nagad, or Rocket mobile banking account number
• Relevant bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Duration of use and navigation patterns
• Cookie and session data (see details below)

2.4 Gaming Activity Information

• Betting history and preferred game categories
• Win and loss records
• Bonus and promotion usage details

3 Purpose of Data Collection

ng88b collects and uses your information for the following purposes:

1. Account Management: To create accounts, verify identity, and ensure secure login.
2. Financial Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
3. Customer Support: To enable our support team to resolve your issues.
4. Fraud Prevention: To protect accounts and prevent unauthorized access.
5. Responsible Gaming: To detect excessive gaming and intervene when necessary.
6. Service Improvement: To enhance platform performance and user experience.
7. Legal Compliance: To comply with applicable laws and regulations.

4 Data Storage and Security

ng88b uses industry-standard technology and methods to keep your personal information secure. The key components of our security measures are as follows:

• Your password and sensitive information are never stored in plain text.
• Access to our data storage systems is strictly limited and logged.
• Regular security audits and vulnerability assessments are conducted.
• Data backups are stored on secure, encrypted servers.

4.1 Data Retention Period

We retain your information for as long as your account is active. Even after account closure, certain information may be retained for a specified period due to legal obligations and dispute resolution requirements. Unnecessary data is securely deleted.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the ng88b platform to improve your experience. Cookies are small text files that your browser stores on your device.

5.1 Types of Cookies We Use

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to monitor platform usage and improve services.

You can disable cookies by going to your browser settings, though this may affect some functionality of the ng88b platform.

6 Disclosure of Information to Third Parties

ng88b never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

6.1 Service Providers

Only the information necessary to provide services may be shared with trusted service partners such as payment processors (bKash, Nagad, Rocket, bank transfer), technology infrastructure providers, and gaming software suppliers. These partners operate under strict confidentiality agreements.

6.2 Legal Obligations

Disclosing information may be our legal responsibility in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities.

6.3 Fraud and Abuse Prevention

Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other illegal activities.

7 Your Rights

As a user of the ng88b platform, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances, though complete deletion may not always be possible due to legal obligations.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can receive a copy of your information in a structured, machine-readable format.

8 Identity Verification (KYC)

The ng88b platform follows a Know Your Customer (KYC) process to prevent fraud and ensure responsible gaming. As part of this process, you may be required to submit the following documents:

• Copy of National ID card (NID) or passport
• Proof of residential address (utility bill or bank statement)
• Proof of ownership of payment method

All KYC documents submitted are stored under strict security and used solely for the purpose of identity verification.

9 Protection of Minors' Information

ng88b provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. If it comes to our attention that a person has created an account while being under 21 years of age, that account will be closed immediately and the associated information will be securely deleted.

10 Data Transfers

For certain technical operations, your information may be processed outside Bangladesh. In such cases, we ensure that the transferred data remains subject to the protection standards described in this Policy and complies with applicable laws.

11 Policy Changes and Updates

ng88b reserves the right to periodically review and update this Privacy Policy. In the event of significant changes, we will post a notice on the platform or inform you at your registered email. Continued use of the service after changes will be considered as your agreement to the updated policy.

12 Disclaimer Regarding External Links

The ng88b platform may contain links to third-party websites. ng88b is not responsible for the privacy practices of these external sites. When visiting external sites, you are advised to read their own privacy policies.

13 Responsible Gaming and Data Use

ng88b analyzes user gaming activity data to ensure responsible gaming. If unusual gaming patterns are detected, we may contact you automatically or through our support team. This initiative is for the protection of your interests. For more information on responsible gaming, visit our Responsible Gaming page.